About Us

What is “The Quarter Method”?

TQM Inc., was founded with the single thought that every decision you make will proceed in black and white steps, or put more simply; we live in a go or no go reality.

You either made the decision or you didn’t, you made the sale or you didn’t, you either succeeded or you didn’t!

While we recognize there can be numerous influences affecting every decision made, we also realize that when the decision goes against you, it inevitably goes in favor of someone else. This is the nature of business.

By training ourselves to analyze each decision and why the decision is being made, we can learn how to manipulate a vast majority of those numerous influences to make them go in our favor.

Everything seems complicated when you don’t have the plans, systems, or knowledge to solve the problem.

Business Psychology

In 1974, when the Rubik’s Cube puzzle/game was invented it took its creator, a Physicist, an entire month to solve.

When it was released to the market in 1980, people thought it was impossible to solve. With 43 quintillion (43,000,000,000,000,000,000 or 43 x 1 billion, billions = 43 quintillion) possible starting positions, the idea that it could be solved with simple algorithms in as few as 20 moves and in as little as 9 seconds, was ridiculous.

Thirty years later there are competitions to see who can beat the cube the fastest. Everyone entering the competition can beat the cube easily; the challenge is how fast.

That is one of the most amazing analogies I can use to describe business owners.
Here’s why…

Really successful business owners don’t wonder IF they can make a business successful; but rather, HOW FAST can I make the business successful. Or, can this business be successful.

Unsuccessful business owners look at their business like a Rubik’s Cube. “This is way to complicated…I give up!” The truth is, there are numerous ways to correct your business. Once you learn the system, like a cube, your business’ future will be “In the palm of your hand.”

TQM Business Specialists will work with you to evaluate your current team for strengths and weaknesses. In addition to training your team, TQM Business Specialists will also evaluate your current systems for:
Systems and Processes
Sales Strengths and Weaknesses
Marketing Program Strengths and Weaknesses
Business Development Program Strengths and Weaknesses
Social Media Presence and Efficacy
The TQM Business Correction Specialists will also evaluate your:
Current Operational Structure
Human Resource Processes
Hiring Strengths and Weaknesses
Current Business Plan
Growth Strategy

We have learned, that after our Business Specialists help you find the right track for your company’s future, it is human nature to slowly fall back into old familiar habits. To help prevent this, we work with our clients throughout the entire TQM Business Process.

Using TQM patented training methodologies derived from Psychology and Human Communications, our Business Correction Specialists will work with you to develop your business in ways you never thought possible.

Why We Use the Quarter

Imagine if you could have a tool that reminds you to make decisions using your head, and that same tool alerts you when you are making decisions that will get you put out on your tail.

For us, that tool is the US Quarter. President Washington represents the thinking side of the coin, or the “Head”; and the eagle represents the bad decisions of the ill prepared or the “Tail.”

The only thing left was to develop the system of training to teach average sales persons to be amazing sales professionals.

We call it “The Quarter Method” and it is incredible!

The Quarter Method sales training system combines a revolutionary process development program, a proven psychology process, and a paradigm changing closing linguistics system. The results are breathtaking! We offer corporate sales training, online sales training, and sales training seminars.

For more information just fill out the contact the TQM Team form and hit discuss.

What Are Relationship Sales?

Relationship Sales are simply defined as any sale to a client with a need or expectation of a long-term business relationship. Typically identified by numerous sales over many years. In this type of sale the seller and the buyer develop a relationship based on mutual benefit and over time become trusted colleagues, advisors, and possibly even friends. Most importantly, the relationship eliminates industry competitors. You know you have created a strong relationship sales process when a majority of your clients stop taking bids from your competitors.

Why Are Relationship Sales Critical?

Relationship sales create trust between both parties. The created trust is earned on both sides of the sale. All parties involved in a sale come to the table “guarded” to begin the relationship. Through the course of the sale both parties are evaluating each other for Honesty, Commitment, Knowledge, and Integrity. A strong sales process will satisfy all of these key factors, while placing the client at-ease about the expected commitment. Bad sales practices like price gouging, lying, over-promising, bad ethics, shoddy work or process or product, and aggressive sale practices, will negatively affect your brand and your value.

Perception Influences Profit!

All sales are influenced by perception. From retail branding all the way up the chain to business to business dealings. Buyers are willing to pay a certain price based on the perceived value of the brand or the sales person. For retail sales, brand is a large percentage of perception of value. In B2B transactions, brand can be an influencer, usually as a negative, but the evaluation of the sales person is generally much more heavily weighed.  The salesperson is the representation of the brand, so the salesperson is responsible for establishing trust with Honesty, Commitment, Knowledge, and Integrity. Without this trust development, the brand value and the overall perception is lower. With this trust, perception is vastly improved and by design so is the client’s perception of value!

Everything Else is One-Off Selling!

One-off selling is simply defined as a sale that does not develop a mutual benefit relationship. Buying a hot dog from a street vendor would be an example of a one off sale. Although you, in all probability, will buy another hot dog in the future, the vendor generally does not develop clients. A business savvy vendor may try to create a relationship with their customers by using mailing lists for coupons and loyalty cards. However, since you feel no obligation to only buy hot dogs from one vendor this is not a true relationship sale. Client loyalty is the objective behind the relationship sales process.

TQM Core Values